Terms of Service

Last updated: 10 November 2026

These terms are an agreement between you and Everbloom Services Pty Ltd (ACN 664 398 074), Victoria, Australia ("we", "us"), which runs Natifi at natifi.app. By creating an account or using Natifi, you agree to these terms and our Privacy Policy. If you don't agree, please don't use Natifi.

1. What Natifi is

Natifi helps adults learning English sound more natural. It rewrites your sentences in casual, friendly and polite styles with explanations, and offers practice checks, a 30-Day Phrase Challenge with role-play scenes, and a phrasebook. We may add, change or remove features over time.

2. Who can use Natifi

You must be 18 or older. By creating an account, you confirm that you are.

3. Your account

  • Give accurate information and keep your password private.
  • You're responsible for what happens in your account.
  • Tell us at hello@natifi.app straight away if you think someone else has used it.
  • One person per account.

4. Plans and payment

Free month. New accounts get full access free for 30 days. No card is needed, and you won't be charged when it ends.

Free plan. After your free month, you keep your phrasebook and saved conversations, with limited daily use of some features, as shown in the app.

Core. Core gives you everything in Natifi, including the full Challenge and unlimited "Make it natural" and practice checks. It costs USD $11.99 a month or USD $69.99 a year. At checkout you may see the price in your local currency; the amount shown at checkout is what you pay. Payments are processed by Stripe.

Founding Learner offer. If you create your Natifi account by 22 November 2026 (11:59 PM Melbourne time), you can use the code FOUNDING at checkout by 22 December 2026 to get 30% off Core yearly. The discount stays on every yearly renewal for as long as your Core subscription stays active. The code can be used by the first 100 learners only, and can't be combined with other offers.

Renewal. Core renews automatically at the end of each month or year, and you're charged the then-current price, until you cancel.

Cancelling. Cancel any time in Settings → Plan & billing → Manage billing. You keep Core until the end of the period you've paid for, and you won't be charged again.

Changing plans. If you switch between monthly and yearly, Stripe adjusts the charge for the time left in your current period. Moving to a cheaper or shorter plan takes effect at the end of your current period.

Price changes. If we change Core's price, we'll tell you at least 30 days before it applies to your next renewal, so you can cancel first if you wish.

5. Refunds

Because you can try everything free for a month and cancel any time, we don't give refunds for the unused part of a month or year. This doesn't affect your rights under the Australian Consumer Law or other laws that apply to you. For example, if Natifi has a major problem we can't fix, you may be entitled to a refund. To ask about a refund, email hello@natifi.app.

6. Fair use

You agree not to:

  • Break any law, or submit content that is illegal, hateful, harassing or infringes someone else's rights
  • Try to get around usage limits, or use bots, scripts or scraping to access Natifi
  • Overload, attack or try to break into Natifi or other people's accounts
  • Copy, resell or redistribute Natifi's content or features
  • Submit other people's private information, such as passwords or ID numbers

7. Your content and ours

Your content. You own the sentences and notes you submit. You let us use them only to run Natifi for you, including sending them to our AI provider to create your answers, and reviewing anything you report.

Our content. Natifi's lessons, scripts, audio, design, name and logo belong to Everbloom Services Pty Ltd. You may use them for your own learning, but not copy or share them commercially without our written permission.

8. AI answers and learning results

Natifi's suggestions are created by AI and can be wrong, incomplete or unsuitable for your situation. Use your own judgment before relying on them, especially in important messages. Natifi is a learning tool. It doesn't guarantee test scores, job outcomes or a particular level of English.

9. Australian Consumer Law

Nothing in these terms excludes, restricts or changes any consumer guarantee, right or remedy you have under the Australian Consumer Law or other laws that can't be excluded. Where the law allows us to limit our liability for a failure to meet a consumer guarantee, our liability is limited to supplying the service again or refunding what you paid for it.

10. Service availability and liability

We work to keep Natifi running smoothly, but we can't promise it will always be available or error-free. To the extent the law allows:

  • Natifi is provided "as is"
  • We're not liable for indirect or consequential loss, such as lost profits or opportunities
  • Our total liability to you is limited to the greater of the amount you paid us in the 12 months before the claim, or AUD $100

11. Ending your account

You can delete your account any time in Settings → Danger zone → Delete my account. Deleting your account also cancels Core straight away, so you won't be charged again. We may suspend or close an account that breaks these terms or puts Natifi or other people at risk. Where it's fair to do so, we'll tell you first and give you a chance to fix it.

12. Changes to these terms

We may update these terms. We'll change the date at the top, and for important changes we'll tell you by email or in the app before they take effect. If you keep using Natifi after that, the new terms apply.

13. Governing law

These terms are governed by the laws of Victoria, Australia. Any dispute goes to the courts of Victoria, but this doesn't take away any right you have to use the courts or consumer protection laws of the country where you live. Before going to court, please email us so we can try to sort it out together.

14. Contact

Everbloom Services Pty Ltd (ACN 664 398 074), Victoria, Australia. Email: hello@natifi.app. Website: natifi.app.